Vision

"To be the single point of contact for IT related advice and support and be recognized as an excellent service provider".

Mission

Our mission is to continually innovate, develop and update to the latest of technologies and to enhance our service to meet and exceed customer expectations and contribute to the success of the company through the provision of timely, consistently high quality and professional IT support at every customer contact.

We achieve this through

• Delivering a proactive, knowledgeable and reliable service at first point of contact, offering advice and support for centrally provided IT services.
• Offering a variety of contact methods to suit our customer needs, including telephone, email, selfservice and in person.
• Continually developing and improving our services and processes
• Taking positive action to maintain a high level of customer satisfaction

Our Team Values

• Quality Service & Performance
• Being Efficient and Proactive
• Single Point of Contact
• Integrity
• Team Work